Client Relationship Management
• Build and maintain strong, long-term relationships with key clients, including distributors, retailers, and corporate customers.
• Act as the primary liaison between the company and clients, ensuring excellent communication and service delivery.
• Regularly engage with clients to understand their needs, challenges, and opportunities.
Sales and Revenue Growth
• Develop and execute account-specific strategies to meet and exceed sales targets.
• Identify new business opportunities within assigned accounts and upsell additional products and services.
• Negotiate pricing, contracts, and payment terms with clients to maximize profitability.
Market and Product Knowledge
• Stay updated on the latest trends, technologies, and competitors in the mobile device market.
• Educate clients on product offerings, including features, benefits, and competitive advantages.
• Provide insights and feedback to internal teams regarding client requirements and market demands.
Order and Inventory Management
• Collaborate with the logistics and procurement teams to ensure timely product delivery and stock availability for clients.
• Monitor client order history and forecast future demand to support inventory planning. Reporting and Analysis
• Prepare regular reports on account performance, sales progress, and customer feedback.
• Analyze account data to identify trends, risks, and opportunities for improvement.
• Use CRM systems to track client interactions and sales activities. Customer Satisfaction
• Resolve client issues promptly and effectively, ensuring a high level of customer satisfaction.
• Conduct regular client reviews to assess service quality and identify areas for improvement.
