Key Responsibilities:
Business Development & Sales Achievement
Acquire and grow financial clients in Vietnam, including banks, credit card issuers, digital banks, and e-wallets, to achieve regional revenue and gross margin targets.
Entitlement & Loyalty Insights
Systematically research Vietnam’s credit card benefits, membership systems, points redemption, and partnership ecosystems (including systems, platforms, and supply chains), and translate insights into actionable product and commercial solutions.
Supply Chain Development & Management
Onboard and contract high-quality local suppliers (e.g., hotels, Michelin dining, golf, wellness, chauffeur, airport services). Negotiate rates, settlement terms, and SLAs; enable direct integration and inventory access. Establish primary and backup supplier matrix with regional coverage.
KPIs: category/city coverage, direct integration ratio, margin improvement, SLA compliance.
Pre-sales Solutioning
Lead client requirement discovery, scope definition, and pricing. Prepare solution proposals, RFP responses, PoC plans, and milestone schedules.
Ecosystem Partnerships
Drive collaboration and joint solution development with banks, card schemes, and key partners in entitlements, concierge, airport, hotel, golf, and wellness sectors.
Implementation Coordination
Collaborate cross-functionally with Product, Engineering, Delivery, Customer Service, and Finance to ensure a seamless contract-to-integration-to-launch process, with SLA adherence and compliant settlement.
Compliance & Risk Management
Monitor relevant regulations from the State Bank of Vietnam, privacy laws, and cross-border data requirements. Identify business risks and propose mitigation strategies.
