Account Manager

Client Relationship Management • Build and maintain strong, long-term relationships with key clients, including distributors, retailers, and corporate customers. • Act as the primary liaison between the company and clients, ensuring excellent communication and service delivery. • Regularly engage with clients to understand their needs, challenges, and opportunities. Sales and Revenue Growth • Develop and execute account-specific strategies to meet and exceed sales targets. • Identify new business opportunities within assigned accounts and upsell additional products and services. • Negotiate pricing, contracts, and payment terms with clients to maximize profitability. Market and Product Knowledge • Stay updated on the latest trends, technologies, and competitors in the mobile device market. • Educate clients on product offerings, including features, benefits, and competitive advantages. • Provide insights and feedback to internal teams regarding client requirements and market demands. Order and Inventory Management • Collaborate with the logistics and procurement teams to ensure timely product delivery and stock availability for clients. • Monitor client order history and forecast future demand to support inventory planning. Reporting and Analysis • Prepare regular reports on account performance, sales progress, and customer feedback. • Analyze account data to identify trends, risks, and opportunities for improvement. • Use CRM systems to track client interactions and sales activities. Customer Satisfaction • Resolve client issues promptly and effectively, ensuring a high level of customer satisfaction. • Conduct regular client reviews to assess service quality and identify areas for improvement.

职位描述

职位要求

Melody Liu